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Understand Differences and Seek Common Ground for Mutual Success

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Posts Tagged ‘diversity’

Behavioral vs Skill Tests

Posted by Nara Venditti on February 1, 2010

Recruiters need to keep in mind that behavioral interviews may be misleading when dealing with multicultural candidates, especially those who interview for certain categories of jobs in entry level or technical positions.

In the US, much emphasis is placed on performance during behavioral interview phase of hiring process. When determining who is the best candidate for the position, sometimes in the US we are getting too carried away with the significance of the results of the behavioral interview.

However, behavioral interviews are pretty much prepared answers, and they very often indicate candidates’ ability to self-promote rather than do the  job.

Describing past experiences and accomplishments may be very challenging for the candidates from high context cultures (e.g. Asia, Latin America).  Self-promotion is not appreciated in many parts of the world.  When we look for the best candidates regardless of his or hers background we need to keep that in mind.

In my opinion, skill tests are much more objective particularly when we are dealing with foreign-born candidates.

Note: link to YouTube http://www.youtube.com/watch?v=rX8P-HySDe8

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Posted in Cultural Differences, Employment Careers Recruitment, Recruiting Foreign Workers | Tagged: , , , , , , , , , , , , , , , | Leave a Comment »

The Naming Game

Posted by Nara Venditti on November 9, 2009

Names are an important element on the platform of human relationships. Correctly pronouncing your student’s or colleague’s name goes a long way towards earning the individual’s respect and trust.  This could be a challenge, however, when you’re up against a name like Javarkharlal. It is always appropriate to ask “Am I pronouncing it right?”  Then repeat the name a few times so that your mouth and tongue could practice the unusual sounds and combination of sounds.

When dealing with multicultural students, customers, or colleagues, it is helpful to keep these points in mind:

1. Naming tradition differs across cultures.  For instance, in some cultures, person’s last name comes before the given name. In my own country of origin, Armenia, I would be Venditti Nara, rather than Nara Venditti. Or, suppose you greet Hong Genfu from China as Mr. Genfu. That may be the same as addressing Bob Johnson as Mr. Bob

2. It is not always easy to distinguish which is the first name or which is last. We may greet Harlan Henry from the Caribbean, as Henry because it is the more common first name in the US.

 3. Hispanic names usually include both mother’s and father’s family names.     It is father’s name that is used in addressing the person.

To learn more about addressing etiquette across cultures, read my article  at http://www.succeedinamerica.com/articles/businessinsider2004.pdf

Nara Venditti, Ph.D., is a platform speaker, educator and author. She is the president of Succeed in America, LLC and author of “How to Get A Job in the USA ” and “Ameri$peak.”. She is an expert in foreign born employee development, global diversity and business English and a frequent presenter at Conferences, Companies and educational institutions. She speaks on careers, communication and diversity. She can be reached at +1 203 791 1107 or http://www.succeedinamerica.com/.

Posted in Cultural Differences | Tagged: , , | Leave a Comment »